Product Terms for Supplier Data Portal

Description of the Solution

Responsibly's Supplier Data Portal is a centralized repository for internal and external sustainability-related data and supplier sustainability ratings for a Customer's suppliers. The Supplier Data Portal includes a data pipeline that aggregates publicly available sources, a buyer portal where the Customer can upload, see, and manage data, and a supplier portal where the Customer can send their suppliers data requests. The Supplier Data Portal includes an engine that transforms the raw data aggregated and uploaded into sustainability ratings. The sustainability ratings are configured according to a Customer's needs by configurable scorecards that define the supplier segment and rating criteria for that segment.

Description of Cloud Services

Responsibly will deliver the following Cloud Services as part of the Solution:

• Access to the Solution to an unlimited number of users within Customer's organization as further specified in the Agreement.
• Hosting of the Solution.
• Maintenance of the Solution as further described in the Agreement.

Support to Customer's users within Customer's organization through the following channels between 9 am and 4 pm on Danish business days:

• Chat which can be accessed in the Solution
• Phone: the number of your dedicated customer success representative
• Email: support@responsibly.tech

Technical Requirements

Customer is responsible for delivery of Customer Data (see below) to Responsibly or make the data readily available for Responsibly through APIs, SFTPs or similar as instructed by Responsibly.

Customer Data

Responsibly requires the following data from Customer to deliver the Solution and related Services:

• Supplier master data, incl. as minimum supplier name, country, and category (more fields may be necessary to unlock additional functionality).
• Supplier Contact details if the Customer wants to use the supplier engagement functionality.
• Any documents or data collected prior to implementing Responsibly, that Customer wants represented in the platform (e.g. documents, surveys, etc.).

If additional data is required for the Solution, Responsibly will inform the Customer.

Material Sub-suppliers

(subject to change)

• Auth0 - User authentication on the platform
• Amazon Web Services (AWS), Europe - Cloud service provider
• Google Cloud Platform - Storage of customer reference files for support
• Mixpanel & Userpilot - Product usage analytics for purposes of product development
• Neon - Database
• Sentry - Used in troubleshooting user issues

Special Conditions

The Solution will support Customer in its screening of suppliers. However, Customer acknowledge and agrees that the screening is based on data from e.g. publicly available sources, Customer's suppliers and Customer itself and therefore Responsibly does not warrant that the data in the Solution is accurate or non-infringing, or that the result of any screening of a supplier by use of the Solution is accurate.