
Building a Sustainable Supply Chain with AI-Powered Due Diligence
How Novonesis transformed supply chain sustainability from a black box into a transparent, AI-driven engagement engine
- IndustryPharmaceuticals & BiotechHQDenmarkEmployees10,000+
Responsibly plays an important role in data accessibility and reaching our targets for improvement. Their way of sourcing data is unique and it enables us to bring sustainability in every conversation.

The challenge
Novonesis faced significant hurdles in understanding and improving sustainability across their supply chain.
- Supply chain sustainability and compliance was a black box, and procurement did not know which standards to accept from suppliers.
- Significant resources were spent researching and engaging a small number of suppliers.
- Suppliers did not want to pay to provide ESG data or spend effort when data was already disclosed publicly.
The Objective
- Significantly improve supply chain sustainability to reach compliance and ESG targets.
- Scale due diligence and engagement to thousands of suppliers.
- Centralise supplier data in one transparent platform.
- Make it easy-to-use and provide transparency to both buyers and suppliers.
How Responsibly Helped
Customised Scorecards
Created to evaluate every supplier across 41 Environmental, Human Rights, Governance and Cybersecurity topics.
Integrated Insights
Data and insights integrated into several sourcing and supplier management workflows across separate teams including sustainable procurement, decarbonization and cybersecurity.
Automated Supplier Engagement
Set up automated engagements to engage suppliers for preventative and corrective actions in multiple languages.
Reporting & Emissions
Insights and data outputted for several sustainability and compliance reports and to calculate Scope 3.1 emissions.
The Outcome
Saved per month
5.13 FTEs saved on collecting, managing, engaging, analysing, reporting and using insights across 1,500 suppliers
Suppliers analysed
ESG scorecards computed and integrated into every supplier conversation and purchasing decision across 41 topics
Users onboarded
Cross-functional adoption across procurement, sustainability and cybersecurity teams
Engagement response rate
Over 400 suppliers automatically engaged with automated preventative and corrective actions
