Pandora case study
Case Study
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Responsibly

Scaling Supplier Decarbonization and ESG Transparency

How Pandora expanded supplier emissions coverage and centralized ESG insights to drive supply chain decarbonization

IndustryConsumer GoodsHQDenmarkEmployees40,000
0
Suppliers in decarbonization program
0+
ESG & risk topics
0%
With climate targets
0%
Provided allocated emissions

Responsibly helps us take manual effort out of our supply chain decarbonization effort and significantly expand the suppliers covered. This enables us to accelerate supplier decarbonization and make more informed sourcing decisions.

Georgiana Ungureanu
Georgiana UngureanuHead of Procurement Sustainability

The challenge

  • Pandora's decarbonization strategy required accurate allocation of emissions across a large and diverse supplier base, spanning both goods and service providers.
  • Collecting emissions and sustainability data from suppliers involved significant manual effort, with information coming from multiple sources, formats, and systems.
  • Some large suppliers had publicly disclosed climate data, while others required manual data collection or internal estimations, creating an inconsistent data landscape.
  • Internal supplier outreach efforts could only cover a limited number of suppliers, restricting visibility across the broader supply chain.
  • Pandora also needed to address both environmental and social sustainability topics, requiring insights into areas such as human rights, supplier practices, and ESG performance.
  • The lack of a centralized system made it difficult to visualize supplier sustainability performance or integrate insights into sourcing decisions.

The Objective

  • Significantly increase supplier coverage for emissions and ESG data across the supply chain.
  • Improve direct supplier engagement for collecting primary emissions data and automate data collection based on spend, revenue, and publicly available information.
  • Enable accurate calculation and allocation of supplier emissions to support decarbonization goals.
  • Improve the supplier engagement journey, including emissions calculators for suppliers that do not currently track emissions.
  • Establish a one-stop platform for all supplier ESG data, covering both environmental and human rights insights.
  • Integrate ESG insights directly into procurement and sourcing decisions.
  • Enable sub-tier supplier mapping to gain deeper supply chain visibility.
  • Provide easy-to-use dashboards and visualizations for procurement teams.
  • Allow procurement teams to identify supplier risk and sustainability maturity at scale.
  • Integrate additional datasets such as audit data from Sedex and incorporate historical supplier data.

How Responsibly Helped

  • Decarbonization at Scale

    Expanded the decarbonization program from a few hundred to up to 7,000 suppliers.

  • Streamlined Emissions Calculation

    Combined automated data collection, allocated emissions estimates, and supplier engagement for primary emissions data.

  • Comprehensive ESG Profiles

    Created detailed ESG profiles for every supplier, improving transparency across both environmental and social performance.

  • Centralized Platform

    Consolidated supplier sustainability data in a single platform, reducing manual work and data fragmentation.

  • Procurement Integration

    Enabled ESG insights to be integrated directly into sourcing and procurement decisions.

  • Scalable Framework

    Provided a scalable framework to expand into additional sustainability domains such as human rights monitoring and regulatory compliance.

The Outcome

7,000

Suppliers in program

Automated supplier emissions engagement, significantly reducing the manual effort required to collect climate data.

Single

Unified platform

Supplier emissions and spend data consolidated, enabling more accurate allocation of supply chain emissions.

Custom

Dashboards deployed

Custom dashboards created for procurement departments, allowing teams to visualize emissions, risks, and sustainability performance.

Future

Ready for regulation

Established a foundation for expansion into human rights monitoring and compliance with emerging regulations such as EUDR.

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