Streamlining Regulatory Compliance and Supplier Due Diligence Across 1,500 Suppliers
How Swisspearl replaced manual, Excel-based compliance workflows with a scalable AI-powered due diligence platform aligned with global regulations.
- Industry
- Construction
- HQ
- Switzerland
- Employees
- 2,000+
Responsibly gives us a structured and scalable way to manage supplier due diligence. What used to be manual, fragmented work is now a transparent and auditable process aligned with global regulations.
The challenge
Swisspearl faced increasing pressure from multiple regulatory frameworks and customer requirements, including CDP, Norwegian Transparency Act, UK Modern Slavery Act, and Swiss regulations on conflict minerals and child labor.
- Meeting regulatory requirements—especially the Norwegian Transparency Act—was complex and resource-intensive.
- Existing in-house processes relied heavily on manual work and Excel-based workflows, creating inefficiencies for both internal teams and suppliers.
- A single individual was responsible for supplier due diligence, without sufficient resources to manage the growing scope of work.
- Sustainability requirements were highly complex, with dozens of topics (e.g. 28 business-relevant human rights parameters) needing to be assessed and monitored.
The Objective
- Establish a structured and scalable approach to document, assess, and mitigate risks across the supplier network.
- Embed supplier due diligence directly into procurement processes, ensuring compliance is part of every purchasing decision.
- Ensure compliance with key regulations and international frameworks, including OECD guidelines.
- Improve risk and incident management, including tracking corruption, sanctions, and human rights risks.
- Replace manual workflows with a cost-efficient and scalable supplier relationship management solution.
- Build a future-proof due diligence framework capable of adapting to evolving regulatory requirements.
How Responsibly Helped
AI-Powered Due Diligence
Enabled AI-powered due diligence and monitoring across 1,500 suppliers, covering a broad range of ESG, compliance, and risk topics.
Regulatory Reporting
Supported regulatory reporting requirements, including NTA, UK Modern Slavery Act, and conflict minerals regulations.
Incident & Risk Management
Implemented incident and risk management capabilities, allowing Swisspearl to track, assess, and document risks across critical topics.
Centralized Platform
Centralized supplier data and workflows into a single platform, reducing reliance on manual tools like Excel and email-based engagement.
Procurement Integration
Laid the groundwork for integration into procurement systems, ensuring due diligence becomes part of sourcing decisions.
Scalable Engagement
Enabled structured and scalable supplier engagement processes, reducing manual outreach and improving supplier collaboration.
Strategic Collaboration
Built a close working partnership with Swisspearl, sparring on ESG due diligence best practices and continuously pushing each other to raise the bar on supplier sustainability.
The Outcome
Suppliers covered
Significantly reduced reporting burden, enabling Swisspearl to meet complex regulatory requirements more efficiently.
Audit traceability
Achieved full auditability of supplier risk and incident management, including clear rules, documentation, and traceability.
Risk dashboards
Developed customized dashboards, providing visibility into supplier risks, compliance status, and sustainability performance.
Scalable engagement
Implemented a ready-to-scale supplier engagement setup, set to dramatically reduce manual workload.
Compliance reports
Instant access to regulation-specific compliance reports — select a framework, export due diligence results and supply chain impact progress, ready to submit.
